Use these templates to craft a message to your students to send out before the start of the term:

Beginning of Term Welcome (Faculty to Students)

Many students are anxious to have information regarding the logistics of class prior to the start of the term. By communicating with your students early, you can help to establish an encouraging online environment that can alleviate some of their anxiety. Consider also adding a short introduction paragraph or video!

Dear Students,

Welcome to Winter term 2021! I’m looking forward to engaging with you in class and am writing to you about course-specific information.

  • The class will meet via Zoom on MTWF from (TIME) to (TIME).
  • The Zoom link for this course is: (ENTER LINK) and the Meeting ID number is (ENTER MEETING ID).
  • D2L course will be available (TIME/DATE).
  • The syllabus for this course will be sent to you (DATE). // The syllabus for this course is attached to this email. // The syllabus is available on D2L.

At some points in the term, my inbox gets quite full, but I do want to hear from you. If you don’t hear back from me within two business days, please send a follow-up email. I will appreciate the gentle reminder.

For questions related to advising for the undergraduate major (e.g. degree requirements, petitions, graduation), please contact: (ENTER DEPARTMENT ADVISING EMAIL)

For all other questions related to undergraduate courses (e.g. technology, library, PSU resources, PSU policies, and practices), please contact: (DEPARTMENT EMAIL) staff will either provide an answer or direct you to the relevant person or resource to get your question answered.

Thank you and I look forward to meeting you all soon,

Faculty / Instructor name

Resources for Students (Department to Students)

Consider sending this to your students this first week of the term; it is helpful to remind students of the resources available to them. Also, consider sending out a department newsletter with videos to build community and connection. 

Dear Students,

The details of how your in-person class will transition to remote instruction will be communicated to you by your instructor. In most cases, this will involve the learning platform D2L, as well as other tools such as Zoom, Google Hangouts, email, and other platforms (all free to students using PSU ODIN ID). Watch for an email from your instructor, and check D2L as well if you are able. If you are new to D2L, you can log in at and find tutorials by clicking Student Help from the login page.  There is also an introductory D2L course available to all students. You can find it there by searching for the title: Online and Remote Readiness.

Students needing additional accommodations during remote instruction should contact the Disability Resource Center (DRC). Their contact information is below.

  • Please visit our department – (ENTER DEPARTMENT INFORMATION)
  • The Learning Center provides academic coaching, tutoring, and more. 
  • The Library is renting out laptops, webcams, and WiFi hotspots (available for pickup and home delivery).
  • SHAC (Student Health and Counseling): book appointments including mental health needs, what to do if you get sick:
    • Call SHAC first! Students who have respiratory symptoms and fever should contact SHAC’s Nurse Line at 503.725.2515 or the 24/7 Nurse Advice Line (after hours) at 844.224.3145. If you miss an appointment or need to cancel at the last minute due to respiratory and fever symptoms, the $25.00 fee missed appointment/late cancellation fee will be waived.
  • Disability Resource Center (DRC) at PSU, for requests for accommodations needed during remote delivery.

Need More Help?

We'd love to hear from you. Full-service remote support is available to all PSU instructors through the Office of Academic Innovation. Contact the virtual Faculty Support Desk, Monday through Friday, 9am to 5pm.

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