OAI supports only faculty, but this article provides options for students to get help with Canvas.

Syllabus Statement

Consider adding this statement to your syllabus:

This course uses Canvas as the main learning platform. If you haven’t used Canvas before, I recommend you take the PSU Learning Center’s remote readiness course this week. If you’ve used Canvas and you just need occasional technical support, contact the OIT Helpdesk. If they can’t help you, please let me know.

Canvas Resources for Students

The Learning Center has self-paced learning resources for students new to Canvas. We recommend sending students there first — and encouraging them to take the Center’s remote readiness course during the term’s first week.

The OIT Helpdesk offers “just in time” technical support. This is good for students having trouble logging into Canvas, finding or accessing Canvas materials, and other technical issues.

The Help item (on the global navigation bar within Canvas) reveals links to OIT’s Canvas resources and to technology support through the myPSU portal.