With the move to remote learning, we’ve heard a number of requests for remote exam proctoring. OAI has secured a limited number of licenses for Proctorio, an exam proctoring service. Remote proctoring adds a significant layer of technological and administrative set up to exams, so we can only recommend it for very high stakes exams or if explicitly required by accrediting bodies. For most students and most exams, we recommend alternative assessment or exam integrity options.

Proctoring Limitations

  • Proctorio only works with the Chrome browser, requires substantial advanced set up on students’ end, and offers a very narrow margin of error. It’s relatively easy for technological mistakes to result in exam glitches. In a prior limited pilot of Proctorio, we found that using Chrome and installing the extension can be a barrier for some students.
  • Proctorio can significantly increase test anxiety, which can negatively impact test performance.
  • During the exam, students will need to have a stable internet connection. Disconnection or unstable internet can result in a failed exam submission or suspicious attempt.
  • There are a number of settings for instructors to configure in advance of implementing a proctored exam.

Getting Started with Proctoring

If you are required to use remote proctoring or have an extremely high stakes exam, here’s what you need to do to get started:

  • Get a license. Contact the OAI Faculty Support Desk well in advance of your exam. Let the support desk know the nature of your high stakes exam, if you’ve used proctoring previously, and how many students will need proctoring.
  • Build your exam in D2L. You must use the D2L quizzes feature to conduct a remote proctored exam.
  • Work with OAI to configure your settings. Proctorio setup and configuration are complex

This article was last updated on Nov 12, 2020 @ 3:46 pm.

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We'd love to hear from you. Full-service remote support is available to all PSU instructors through the Office of Academic Innovation. Contact the virtual Faculty Support Desk, Monday through Friday, 9am to 5pm.

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