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The global setting for your PSU Zoom account should always be set to require PSU authentication. This ensures that meeting guests will have full access to Zoom features like breakout room pre-assignment. When students are able to join with any Zoom account, they can unintentionally log in with a personal account and be excluded from necessary Zoom features. Instructions on allowing a non-PSU guest into a meeting are below.

Limit meetings to authenticated users

  1. Sign in to the Zoom web portal at zoom.pdx.us
  2. Schedule a meeting.
  3. In Settings, select the Meetings tab and scroll down to Require authentication to join. Select the toggle button so it is on (blue).
    Authentication setting
  4. Below this toggle button, check to see if Signed in with a Portland State account (Odin) is your current default setting. If it is not, select Edit.
    Require PSU authentication dialog box
  5. Select the checkbox to Set as default authentication option.
  6. Select Save.

In the past, allowing a non-PSU guest into your meeting required you to temporarily change your settings to allow anyone with a Zoom account to join. This creates a security risk. The new security standard is to create an authentication exception for a specific non-PSU guest. You can add authentication exceptions to a single meeting, all instances of a recurring meeting, or a single instance of a recurring meeting.
Note: You can’t add authentication exceptions to meetings that use your personal meeting ID. You must select “generate a meeting ID automatically.”

Add a non-PSU guest to a new meeting

  1. Sign in to the Zoom web portal.
  2. Schedule a meeting.
  3. Under Meeting ID, select Generate Automatically.
  4. Under Security, select the check box next to Require authentication to join.
  5. Next to Authentication Exception, click Add.
    Add exceptin link.
  6. Enter the guest participant’s name and email address.
    (Optional) Click Add Participant to add more exceptions.
    Add exception name and email.
  7. Click Save.
  8. Choose your other meeting settings, then click Save to schedule the meeting.

Add to an existing meeting

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Meetings.
  3. Locate the meeting you want to add an authentication exception to, then click Edit.
  4. In the Edit Recurring Meeting dialog, click either Edit This Occurrence or Edit All Occurrences.
  5. Next to Authentication Exception, click Add.
  6. Click Add Participant.
  7. Enter the guest participant’s name and email address.
    (Optional) Click Add Participant to add more exceptions.
  8. Click Save.
  9. Modify any other meeting settings as needed, then click Save.